Samsung Smart Tutor It is a remote assistance software created for Samsung users. Here you can seek help from professional technicians online to diagnose your equipment problems and solve various equipment failures. If necessary, please come to this site to download it.
Software Highlights
screen sharing
The screen on your device will be shared with the service technician. "
After remote control wiring, the technical service specialist can directly operate your equipment, but is limited to viewing and viewing problems on the equipment. "
Online real-time text chat
You can chat live online with a technical service specialist (this feature may not be available in all regions)"
screen lock
By pressing the screen lock button, the screen will be locked and technical service specialists will not be able to view and operate your device. "
app lock
This feature will restrict the technical service specialist from executing your other applications equipped with personal privacy content, such as media browsers, messaging, email, etc. "
Software advantages
Convenient and simple
If we have access to 3G/4G or Wi-Fi, we can provide remote support quickly and easily via our Android devices.
Function
Screen sharing/chat/screen lock/app lock
Safe and reliable
No need to worry about exposing our private information. “Smart Tutor” restricts technical experts through special functions
Access applications with customer private information such as galleries, messages,
Email and others.
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